Tanya Taylor is looking for Remote Ecommerce Intern
Tanya Taylor is a New York-based womenswear brand whose mission is to inspire all women to live in color. Through the artful use of color and original hand-painted prints, each Tanya Taylor collection is designed to bring confidence and high-energy happiness into daily life.
Requirements:
-Working knowledge of Microsoft Office Suite with proficiency in Excel
-Receive academic credit
-Eager to learn and analytically-inclined
-Flexible work hours, but should be available 2 half days per week
ECOMMERCE OPERATIONS
-Assist in the creation of products and image uploads
-Assist in the merchandising of site
-Support roll out of new site features
-Assist in inventory management in inventory management software
-Work to identify gaps in E-commerce product offering //
BUSINESS ANALYSIS
-Pull weekly reporting on our E-commerce sales
-Pull weekly reporting on E-commerce returned orders & share insights as needed
-Provide weekly product selling documents
-Provide weekly email reports //
CUSTOMER RETENTION
-Customer communication
-Communicate with our warehouse and logistics team to resolve outstanding issues
-Support implementation of customer loyalty program //
LEARNING
-Excel- VLOOKUPS, Pivot tables, shortcuts
-Professional organization- how to organize your email, your desktop etc.
-Shopify- all aspects of Shopify that an E-commerce manager uses
-Klaviyo (email platform)- how to segment lists, how to create emails
-Paid media platforms
-Google Analytics
-3d party platforms- RLM, Kustomer, Zonos
This internship is unpaid.
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