Tanya Taylor is a New York-based womenswear brand whose mission is to inspire all women to live in color. Through the artful use of color and original hand-painted prints, each Tanya Taylor collection is designed to bring confidence and high-energy happiness into daily life.
Each Tanya Taylor collection is designed with real women in mind. We consider fit and function, so that women can use our clothing as a tool to feel like the best version of themselves each day.
Intern(s) will collaborate with different departments including marketing, sales, and logistics and learn the qualitative and quantitative tools and metrics of a role in ecommerce.
Due to COVID-19 this will be a remote digital internship and interns do not need to be located in NYC.
• Working knowledge of Microsoft Office Suite with proficiency in Excel
. Receive academic credit
• Eager to learn and analytically-inclined
• Flexible work hours, but should be available 2 half days per week
ECOMMERCE OPS
• Assist in the creation of products and image uploads
• Assist in the merchandising of site
• Support roll out of new site features
• Assist in inventory management in inventory management software
• Work to identify gaps in E-commerce product offering //
BUSINESS ANALYSIS
• Pull weekly reporting on our E-commerce sales
• Pull weekly reporting on E-commerce returned orders & share insights as needed
• Provide weekly product selling documents
• Provide weekly email reports //
CUSTOMER RETENTION
• Customer communication
• Communicate with our warehouse and logistics team to resolve outstanding issues
• Support implementation of customer loyalty program //
LEARNING
• Excel- VLOOKUPS, Pivot tables, shortcuts
• Professional organization- how to organize your email, your desktop etc.
• Shopify- all aspects of Shopify that an E-commerce manager uses
• Klaviyo (email platform)- how to segment lists, how to create emails
• Paid media platforms
• Google Analytics
• 3d party platforms- RLM, Kustomer, Zonos //
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