Tanya Taylor is a New York-based womenswear brand whose mission is to inspire all women to live in color. Through the artful use of color and original hand-painted prints, each Tanya Taylor collection is designed to bring confidence and high-energy happiness into daily life.
Each Tanya Taylor collection is designed with real women in mind. We consider fit and function, so that women can use our clothing as a tool to feel like the best version of themselves each day.
We are looking for an Ecommerce Intern who is passionate, hardworking, detail oriented and a creative thinker to join our Ecom Team. This internship is unpaid so candidates must be able to receive academic credit. To apply please send your resume to .
• Working knowledge of Microsoft Office Suite with proficiency in Excel
• Eager to learn and analytically-inclined
• Flexible work hours, but should be available 2 half days per week
• Ability to receive school credit
GOALS
• Better understanding of how ecommerce works at a small but fast-growing contemporary fashion company
• Learn how a small core team collaborates within different departments including marketing, sales, and logistics
• Learn qualitative and quantitative tools and metrics of a role in ecommerce
• Familiarize yourself with common industry platforms and software, such as RLM, Zonos, Kustomer, and Shopify
RESPONSIBILITIES
ECOMMERCE OPS
• Assist in the creation of products and image uploads
• Assist in the merchandising of site
• Support roll out of new site features
• Assist in inventory management in inventory management software
• Work to identify gaps in E-commerce product offering
BUSINESS ANALYSIS
• Pull weekly reporting on our E-commerce sales
• Pull weekly reporting on E-commerce returned orders & share insights as needed
• Provide weekly product selling documents
• Provide weekly email reports
CUSTOMER RETENTION
• Customer communication
• Communicate with our warehouse and logistics team to resolve outstanding issues
• Support implementation of customer loyalty program
LEARNING
• Excel- VLOOKUPS, Pivot tables, shortcuts
• Professional organization- how to organize your email, your desktop etc.
• Shopify- all aspects of Shopify that an E-commerce manager uses
• Klaviyo (email platform)- how to segment lists, how to create emails
• Paid media platforms
• Google Analytics
• 3d party platforms- RLM, Kustomer, Zonos
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