Tanya Taylor is looking for Ecommerce Intern
ABOUT TANYA TAYLOR:
Tanya Taylor is a New York-based womenswear brand whose mission is to inspire all women to live in color. Through the artful use of color and original hand-painted prints, each Tanya Taylor collection is designed to bring confidence and high-energy happiness into daily life.
Each Tanya Taylor collection is designed with real women in mind. We consider fit and function, so that women can use our clothing as a tool to feel like the best version of themselves each day.
We are looking for an Ecommerce Intern who is passionate, hardworking, detail oriented and a creative thinker to join our Ecom Team. This internship is unpaid so candidates must be able to receive academic credit.
[REMOTE OPTIONAL IF NOT BASED IN NYC]
-Working knowledge of Microsoft Office Suite with proficiency in Excel
-Eager to learn and analytically-inclined
-Flexible work hours, but should be available 3 days per week
-At least one prior internship experience
-Knowledge, interest, and experience in fashion
ECOMMERCE OPS
• Assist in the creation of products and image uploads
• Assist in the merchandising of site
• Support roll out of new site features
• Assist in inventory management in inventory management software
• Work to identify gaps in E-commerce product offering
BUSINESS ANALYSIS
• Pull weekly reporting on our E-commerce sales
• Pull weekly reporting on E-commerce returned orders & share insights as needed
• Provide weekly product selling documents
• Provide weekly email reports
CUSTOMER RETENTION
• Customer communication
• Communicate with our warehouse and logistics team to resolve outstanding issues
• Support implementation of customer loyalty program
LEARNING
• Excel- VLOOKUPS, Pivot tables, shortcuts
• Professional organization- how to organize your email, your desktop etc.
• Shopify- all aspects of Shopify that an E-commerce manager uses
• Klaviyo (email platform)- how to segment lists, how to create emails
• Paid media platforms
• Google Analytics
• 3d party platforms- RLM, Kustomer, Zonos
This internship is unpaid.
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